About the purchase of exhibited artworks

The majority of the exhibited works will be sold during the exhibition. The proceeds from this sale of artwork, excluding the artist’s income, shipping costs and other expenses, will be donated to “Save the Children” to support children of today and the future. In addition, a “participatory program” by nine participating artists will be held as an opportunity for visitors to learn more about the artists and the background of their artworks before purchasing them. It is also an attempt to consider the organic nature of buying and selling artworks.

 

About the price of artwork

Please confirm the work list for prices.


How to purchase the artwork

(1) Purchase application

Please read through the purchase application form, and upon approval, we will proceed with the purchase of the artwork. If you have any concerns in purchasing, please contact our reception staff. Those who have applied for consideration of purchasing an artwork may hold the right to purchase the artwork for six business days from the date of application. If you do not purchase the artwork within the validity period, your purchase rights will be automatically canceled. Thank you for your understanding.

(2) Purchase

Payment can only be made on site. Please come to the BUG reception desk and pay during the exhibition term. Online sales and bank transfers are not available.

*Cash, credit cards (Visa/Mastercard®/JCB/American Express/Diners Club/Discover), Electronic money (iD/QUICPay), transportation IC Card, and UnionPay are accepted. Only one-time payment is available.
*Valid only for payment in person
*Payments made by the person himself/herself are valid. In principle, payment by proxy is not acceptable.

<Issuance of receipt>
With the implementation of the invoice system from October 1st, 2023, the handling of receipts for artworks purchased at BUG will be as follows. We appreciate your understanding.
・Since the artworks sold at BUG fall under the category of consignment sales, in which we sell artworks at the request of the consigning artist, we are unable to issue a qualified simplified invoice in our company name.
・We are also unable to issue qualified simple invoices on behalf of our clients because all of our consignees are non-qualified businesses. We apologize for the inconvenience and appreciate your understanding.
・Receipts can be issued upon request.

(3) Reserve a pick-up date

The artwork will be handed over at BUG.
Please select the desired date/time on the pick-up date and time reservation form.

・2024.1.16 tue , 1.17 wed , 1.18 thu , 1.19 fri , 1.20 sat
① <14:00 – 16:00>、②<16:00 – 18:00>、③<18:00 – 20:00>
※As for to <11:00 – 12:00>, it is selectable only on Saturday.

(4) Pick-up of the artwork

The artwork will be handed over at BUG.
Please select the desired date/time on the pick-up date and time reservation form.

・2024.1.16 tue , 1.17 wed , 1.18 thu , 1.19 fri , 1.20 sat
① <14:00 – 16:00>、②<16:00 – 18:00>、③<18:00 – 20:00>
※As for to <11:00 – 12:00>, it is selectable only on Saturday.


Q&A

Can I purchase the artwork and take it home with me on the spot? A. You cannot take it home on the spot. Please reserve a pick-up date and time at the time of payment, and receive it at BUG on the reserved date.

You cannot take it home on the spot. Please reserve a pick-up date and time at the time of payment, and receive it at BUG on the reserved date.

Is it possible to purchase multiple artworks?

Yes, it is possible.

Can I hold on to an artwork I am thinking of purchasing?

It is possible to temporarily hold the right to purchase an artwork. If you wish to temporarily hold the right to purchase an artwork, please visit the venue and tell the receptionist that you would like to apply to purchase an artwork.
You may hold the right to purchase the artwork for 6 business days from the date of application. If you do not purchase within the validity period, your purchase rights will be automatically canceled. Thank you for your understanding.

How can I check the status of available artworks?

The latest information on available artworks will be updated on the website at 1:00 p.m. daily. Please check the information on the artworks before visiting BUG.

Can I ask questions about artworks before I buy it?

Yes it is possible. Please ask the staff at the venue or contact bug.info@r.recruit.co.jp.
Please note that it may take time for us to reply by email.

Can I speak directly with the artist prior to purchase?

Yes, it is possible. If the artist is present at the venue, you can have a conversation with them. You will be able to learn more about the artworks and artists by participating in the participatory programs by the nine artists.

Can I negotiate the price of the artwork?

The purchase price is non negotiable. Please consider your purchase at the price listed on the work list.

Can I cancel my order after purchase?

Cancellations cannot be made after purchase. Please be sure to confirm the condition of the artwork and questions you may have before purchasing.

Is there parking available?

BUG does not have a parking lot. Please use public transportation or metered parking spots nearby.

Can I ask a proxy to purchase and receive my artwork?

Purchase and pick-up is limited to the purchaser. As a rule, we cannot accept purchases or pick-up of artwork by a proxy.

After purchasing, I checked the artwork at home and found that it was damaged. Can I exchange, return, or get a refund after purchase?

No exchanges, returns, or refunds are allowed after purchase. Some artworks may have slight stains or scratches from the production process, so please check the actual artwork at the exhibition venue before considering your purchase.
Also, some artworks are delicately processed. Please handle them with care.

Is contribution deduction available?

The proceeds from this sale of artwork, excluding the artist’s income, shipping costs and other expenses, will be donated to “Save the Children”, but we do not offer contribution deduction.

 

For inquiries not listed above, please contact bug.info@r.recruit.co.jp.